Skip to Content
TCRM Documentation
System Overview Propertio (Real Estate) CRM & Lead Pipeline Santral Call Center Marketing Hub (Zernio) TCRM AI & Agentic Layer Vector Sync & RAG Market Valuation WhatsApp Automation
Call Center

Santral WebRTC Call Center

Browser-native softphone dialer, automated call logs, audio recording playback, and agent queues.

WebRTC Click-to-Call Softphone

Click any phone number across CRM leads, contacts, or sales contracts to initiate a call directly from your browser without third-party desktop software.

Automated Call History

Every incoming and outgoing call is logged with call duration, agent ID, and recording URL attached to the partner's chatter log.

Missed Call Ticketing

Unanswered call events automatically generate high-priority follow-up tickets in the agent queue to prevent lost leads.